CX Masterclass

Do you want to get empowered on Customer Experience?
Do you want to be leapfrogged on Customer Experience?
Do you want to sit the CCXP exam?
Do you understand your relationship with your customers?

We offer a digital CX Masterclass based on the six
CX core competencies defined by the CX Professional Association. 

This is an ideal preparation for the CCXP exam as conducted by CXPA.

Do you want to get empowered on Customer Experience?
Do you want to be leapfrogged on Customer Experience?
Do you want to sit the CCXP exam?
Do you understand your relationship with your customers?

We offer a digital CX Masterclass based on the six CX core competencies defined by the CX Professional Association

12.02.2021, 09.00 – 16.00
13.02.2021, 09.00 – 16.00

12.02.2021
09.00 – 16.00
13.02.2021
09.00 – 16.00

Fully digital on Zoom

Fully digital
on Zoom

CHF 1500.- for both days
(including participation confirmation)

CHF 1500.-
for both days
(incl. participation confirmation)

In English

Limited to 10 Participants

Hosted by

CX Masterclass Schweiz - Federico Cesconi

Federico Cesconi

CEO – Sandsiv+

CX Masterclass Schweiz - Nils Hafner

Prof. Dr. Nils Hafner

Customer Competencies
Institut Dr. Hafner

CX Masterclass Schweiz - Gregorio Uglioni

Gregorio Uglioni

Certified CX Professional

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